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Elements and Performance Criteria

1. Identify situations where statistics are used in the workplace
   • Types of statistical representations of data are identified
   • Users of statistical data in the workplace are identified
   • Statistical data representations are matched for appropriate workplace applications
2. Collect numerical data
   • Purpose of data collection is identified
   • Sources of information are established
   • Data collection methods are used
   • Mathematical processes are used to arrange data
   • Data collected is checked for accuracy
   • Potential for inaccurate results arising from variables is estimated and outlined
3. Process and present data
   • Data collected is represented in graphs, tables, averages and percentages as required
   • Spreadsheets and flowcharts are used to present data
4. Interpret trends and patterns from numerical data
   • Non-conforming results outside of predicted outcome/s are noted and reasons are identified
   • Trends or patterns in data are noted
   • Possible reasons for trends or patterns are generated
   • Potential solutions are identified
   • Appropriate techniques are used to encourage participation of team/group members to interpret and use statistical data
5. Apply outcomes of statistical analysis to workplace operations
   • Interpreted data is used to identify possible improvements in work processes and organisation
   • Appropriate action is initiated to implement identified strategies for improving processes or work organisation in accordance with workplace procedures
   • Improvements are statistically monitored and evaluated in accordance with workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures communicating and working effectively with others completing relevant documentation interpreting data and providing appropriate, timely information on the outcomes of data analysis to appropriate personnel reading, interpreting and following relevant instructions, procedures, information and signs reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures selecting and appropriately applying technology, information systems and procedures to workplace tasks working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

coaching and mentoring approaches to support team members to develop knowledge and skills in statistical collection, collation and analysis customer and supplier contact and coordination operational recording, reporting and statistical analysis systems and resources relevant procedures and duty of care requirements resource availability including the processing capacity of equipment and software systems for statistical data analysis workplace business policies and plans including procedures for reporting performance workplace protocols and procedures for applying workplace statistics within work activities.

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